Recieved My new Plasma machine today
Posted: Thu Jun 26, 2014 11:27 pm
Hey everyone,
Well I received my "overdue" plasma cutter today only to be disappointed with my order. I ordered a Longevity ForceCut 80i on 6/13, it did not ship until the 6/19 and arrived today. I video taped the unpacking as I thought I would upload it to my 'youtube' account later, unfortunately the audio is just too low... otherwise it was a decent first ever video I thought.
My original order was for the machine, Roller Guide, Welding Cart and a "free" extra set of consumables. To my surprise, the extra set of consumables were for a different torch. It appears Longevity has made a change in their equipment and I ordered the lastest IPT-80 and they sent me the PT-80 consumables. I also did not receive the DVD, the wrench to change consumables, the electrical plug (which is shown in the picture when you order - was told that it is NOT included).
Otherwise the order went as planned, I went into town and purchased a "Hobart" 50 amp plug (funny that I was told it takes a 50 amp when the machine is 80 amp) and some additional air quick disconnects along with a new 50' hose. I need another filter but I am not paying 29 dollars for CH equipment.
Longevity has provided me with a RMA and as soon as I ship back the "wrong" package of consumables they will immediately mail the correct stuff, at least I didn't have to pay for their mistake.
I will give an update on the performance of this unit as soon as I can, as of right now I cannot give any report as I have not used it yet. I wll however tell you that the unit itself is of substantial weight, nice paint and appears solid. The torch is the type with the trigger guard which I am surprised to see, I thought I was getting the one with the button on the back of it.
I almost forgot, I was sold a LG-75/P-80 Roller Guide. IT DOES NOT WORK with this unit, this unit as I said is the IPT-80. They did offer to refund my money and provide me with an RMA but I believe I can make it work with this unit.
So, with all that said... that is my first impression of Longevity, Longevity's product and their support. The salesman whom I will not oust has only been there for a few months, we all know how products change but they should have been briefed on what fits what. The rep has been EXTEMELY nice and helpful, as a matter of fact he has offered me additional consumables for the mix up along with a set of gloves. I told him it was not necessary but appreciated. The staff has been extremely helpful and I have no regrets. Things happen and I can't wait to test this machine, I am confident that once these small issues are resolved everything will be great!
So with all that said, I am off to the garage! Here are a couple of pics for everyone to look at! Well, I went out to the garage, took the cover off to do a "pre-op" and double check all the nuts, bolts, screws etc.. I was a bit surprised as I only found 4 case screws that were just a tad loose, however I did notice that the top rack is bowed and the bottom circuit board is rubbing the bottom of the case. I wonder if it is supposed to be like this or if I should attempt to straighten it with a support brace on both sides.
One more thing, that LARGE RED cooling fan... All metal! I like the quality so far... tomorrow we see it in action!
So, any advice is appreciated.
CrazyCarl
HW!
Well I received my "overdue" plasma cutter today only to be disappointed with my order. I ordered a Longevity ForceCut 80i on 6/13, it did not ship until the 6/19 and arrived today. I video taped the unpacking as I thought I would upload it to my 'youtube' account later, unfortunately the audio is just too low... otherwise it was a decent first ever video I thought.
My original order was for the machine, Roller Guide, Welding Cart and a "free" extra set of consumables. To my surprise, the extra set of consumables were for a different torch. It appears Longevity has made a change in their equipment and I ordered the lastest IPT-80 and they sent me the PT-80 consumables. I also did not receive the DVD, the wrench to change consumables, the electrical plug (which is shown in the picture when you order - was told that it is NOT included).
Otherwise the order went as planned, I went into town and purchased a "Hobart" 50 amp plug (funny that I was told it takes a 50 amp when the machine is 80 amp) and some additional air quick disconnects along with a new 50' hose. I need another filter but I am not paying 29 dollars for CH equipment.
Longevity has provided me with a RMA and as soon as I ship back the "wrong" package of consumables they will immediately mail the correct stuff, at least I didn't have to pay for their mistake.
I will give an update on the performance of this unit as soon as I can, as of right now I cannot give any report as I have not used it yet. I wll however tell you that the unit itself is of substantial weight, nice paint and appears solid. The torch is the type with the trigger guard which I am surprised to see, I thought I was getting the one with the button on the back of it.
I almost forgot, I was sold a LG-75/P-80 Roller Guide. IT DOES NOT WORK with this unit, this unit as I said is the IPT-80. They did offer to refund my money and provide me with an RMA but I believe I can make it work with this unit.
So, with all that said... that is my first impression of Longevity, Longevity's product and their support. The salesman whom I will not oust has only been there for a few months, we all know how products change but they should have been briefed on what fits what. The rep has been EXTEMELY nice and helpful, as a matter of fact he has offered me additional consumables for the mix up along with a set of gloves. I told him it was not necessary but appreciated. The staff has been extremely helpful and I have no regrets. Things happen and I can't wait to test this machine, I am confident that once these small issues are resolved everything will be great!
So with all that said, I am off to the garage! Here are a couple of pics for everyone to look at! Well, I went out to the garage, took the cover off to do a "pre-op" and double check all the nuts, bolts, screws etc.. I was a bit surprised as I only found 4 case screws that were just a tad loose, however I did notice that the top rack is bowed and the bottom circuit board is rubbing the bottom of the case. I wonder if it is supposed to be like this or if I should attempt to straighten it with a support brace on both sides.
One more thing, that LARGE RED cooling fan... All metal! I like the quality so far... tomorrow we see it in action!
So, any advice is appreciated.
CrazyCarl
HW!