Welding Tips and Tricks

Hello to all, from Slim & None
First a special thanks to Mr. Nobedder for all of his efforts to figure out what was not allowing me to register in.
From many years of shop work doing all types of repairs ,when a customer would ask how soon they could get their part back, my response. would be Slim & None, and Slim has already left town.
Another sign posted said " Service around here depends on 2 things, Your attitude, and My Mood"
Just a short note, Hello to all.

Remember
If you always do
What you've already done
You will always have
What you've already got!
L8R

My philosophy is about the same yet i get repeat customers. I don't understand it but it works. Welcome!

S & N. welcome to the forum.

my first boss always told me try to be nice to customers
but remember there is a certain percent that need to be
to to go F%*k themselves.
I've found this to be true over the last
40yrs.
craig

Welcome Slim.

Interesting conversation regarding customer attitudes, expectations and treatment. I've found that it's always good to get the customer grounded right from the start, rather than fawning, over promising and sucking up.

I like to say "This may cost quite a bit and it could take awhile". That way the customers you are left with tend to be less problematic and the ones who go away, you didn't really want to work with anyhow.

For people in a hurry I say something like "Rapid idea delivery is like Formula 1 - it's the fastest you can get and it's the most expensive, too."


Kym